Refund & Returns
How do I report damaged material?
Please contact SS Marble & Granite promptly with your order details and photographs of any damaged or incorrect material.
Can unused products be returned?
Returns may be considered for unused, undamaged products in original condition, subject to inspection and approval.
Which products cannot be returned?
Custom-cut, installed, clearance, or specially ordered stones and tiles are generally non-returnable.
When will my refund be processed?
Approved refunds are processed after inspection; timelines depend on the original payment method and applicable deductions.
How can I request return assistance?
For return assistance, contact our Dhar showroom team by phone or email with your invoice and delivery information.